• Practical and applicable, not theoretical

    Technology alone does not prevent employees from clicking the wrong link

Cybersecurity Awareness & Training

Cybersecurity awareness refers to how much end-users know about cybersecurity threats their networks face and the risks they can potentially introduce. End users are the weakest link in cybersecurity and the primary source of vulnerability in a network. According to the 2017 Data Breach Investigations Report, more than 90% of cyber-attacks were traced back to human error, suggesting that mistakes caused by humans both initiate and amplify the risk of cyber-crime and the damage it poses to businesses.

Cybersecurity awareness refers to how much end-users know about cybersecurity threats their networks face and the risks they can potentially introduce. End users are the weakest link in cybersecurity and the primary source of vulnerability in a network. According to the 2017 Data Breach Investigations Report, more than 90% of cyber-attacks were traced back to human error, suggesting that mistakes caused by humans both initiate and amplify the risk of cyber-crime and the damage it poses to businesses.

Everything in any cyber environment can be secured properly through systematic solutions and with very clear processes and known behaviors; everything, that is, except people. Employees are one of the weakest parts of cybersecurity efforts in any company as they are un-controllable and their behavior is not expectable. Most of the time, however, people commit mistakes simply because they do not know that what they were doing is a mistake.

These simple, honest mistakes can be very costly for companies nowadays, and from this rises the importance of boosting employee awareness regarding Cybersecurity.

The list of expected regular employee mistakes that could affect the company’s cyberspace is too long to list, but if employees are educated and made aware about taking proper measures that do not put the company at risk, then 90% of such mistakes will never occur. The following are some examples of employee mistakes:

Using the same login credentials for social media and public portals

Opening links or download files from unknown emails

Having weak login credentials

Writing down passwords on sticky notes

Opening emails from unknown sources

Using unsecured Wi-Fi networks

TSC uses different methods to raise awareness and conduct proper training, merging theory with practice. Naturally, people who commit a mistake are much more attentive to learning how not to commit it again, and this is exactly what we do. We launch a campaign with numerous phishing emails, SMS, or voice calls, and then we use the results to start training those who fell for it. Victims will be more focused and learn faster. Our awareness and training strategy here is simply:

We then repeat this process regularly but with different methods and techniques. Through awareness software, this operation will be much easier than you think. All results and improvement progress of the employees’ knowledge will be reported automatically.

Based on the automated reports about the cybersecurity awareness level, this exercise will assign employees to training programs that map out the training path for each employee, if needed, and based on their level of understanding and job role and title requirements. We perform training either through conventional methods like physical or virtual classes, or through recorded videos and written materials.

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